Starting a New Year presents opportunities to reflect on the past and visualise a future where online customer journeys are: · ...

All the digital transformation initiatives I have been involved in at their centre has been encouragement for users to digitally...

Bringing dynamic knowledge to your customers through AI will have an instant impact on customer experience but is it always the best...

AI - Two letters that in a short period of time has created a multitude of definitions and parallel understandings, I listen to many...

Collaboration is always great for bringing a community together. The opportunity has emerged for Southwick Cricket Club to work with...

When faced with council cuts that would have ultimately led to the closure of public tennis courts across the city I was forced to act...

There are always opportunities to help the community and when my son's cricket club needed to build cricket nets at a local school I was...

Asked to help define the Group's Strategy and to work with each of the support units to identify how they could best support the needs of...